A Business Approach to Server Performance Management
This is not just another Capacity Planning book, or Performance Management guide. It doesn't go into details of what parameters to change to fix particular problems. There are already plenty of sources for that information on the 'net. This book will tell you how to do Server Performance Management so that your company executives will recognise you as a real asset to the organisation. If not as someone who actually makes them a profit, then at least as someone who saves them more than they cost to employ. You will learn that the biggest benefits are to be able to see both the commercial, business side of the operation and the technical, I.T. side and to be able to explain and understand the factors that are important to both.
The book does assume you know your way around a server - of whatever flavour your organisation uses and that you have at least a passing knowledge of the applications and software they run. This is not the only publication you will need to become a fully functioning server performance analyst, but it is full of solid information, techniques, practical ideas and guidance that I have not seen written down anywhere else.
The first section deals with the traditional approach to performance monitoring. This includes starting right at the beginning and setting up a strategy for performance monitoring, and what to look for in a bought-in solution. The remaining two parts take you out of the IT realm and show you how to build your own performance monitoring system and then how to use your technical data combined with business information in a series of real-world server performance management / capacity planning tasks that will give you real business benefits.
The Table of Contents shows that topics are dealt with in a succinct way, to get you working as quickly as possible.
WHY DO PERFORMANCE MANAGEMENT? 1
PART 1. BASIC FUNCTIONS OF PERFORMANCE MONITORING5
Where does performance data come from? 8
What to do with your data - know your servers 16
What to measure - overview. 21
What to measure - in detail 25
Monitoring applications 31
Monitoring response times 37
What's it worth? 42
Integrating business data 46
Alerts, reports and predictions 50
Putting your data on an intranet 56
Creating web content 60
Summary of the first section 64
PART 2. BUILDING YOUR OWN SYSTEM 65
The data collection server 70
The data analyser 76
Standards compliance 79
How much support will this need? 80
Summary of the second section 82
PART 3. USING YOUR DATA 83
Making predictions 85
Problem Investigation 92
Server consolidation 100
Managing workloads 105
Upgrades and replacements 111
Dealing with changes 120
Sizing new systems 125
Performance stress testing 131
Summary of the third section 137
FINAL WORDS 138
Resources 140
The sales bit 143
Summary144
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