Every organisation recognises the need to keep an eye on their computer systems. Usually this means starting small and letting things evolve as the organisation changes and requirements become clearer. At some point this way of working tips over from being bespoke to being unsupportable. Maybe a key individual moves on and their successor doesn’t have the same background, or simply that new management practices require flexibility that the old ways cannot provide.
Dalleon Systems has a solution that is both comprehensive in it’s coverage and flexible enough to meet the needs of all your Unix based servers. Our IMPROVE YOUR SERVERS service will deliver a complete, end-to-end performance monitoring system that gives you not only the technical information your support people need, but the business and management information you can feed directly into the rest of your organisation. Not only that, but you’ll receive all the processes, documentation and training you need to make your own customisations and extensions.
As the service is based on automated and regularly scheduled operations, there is no need for individuals to repetitively produce reports – all the information is available to your chosen recipients through a clear and easy to use intranet which is provided as part of the product.
Which information is reported is determined from your own specific business needs. We will spend time consulting your business people on the type of information they value and the ways they would like it presented. Our experience can suggest things that have worked well in the past, or warn against potential problems with some aspects of the design.
We recognise that business requirements mature so the whole information system is flexible enough to easily support changes – whether they are in the content or the layout of the information. The primary goal is to provide you with whatever information you need and to keep the technology as much out of the way as possible.
Initially we will meet with you to get your requirements and then quickly produce some prototypes for you. Once these have been accepted, the sources of the data and frequency of updates will be agreed and the rest of the system produced. This will be done in a phased manner, so the most important information becomes available soonest